Updated On Oct 14, 2021
Duration 4 mins read

Lagos, Nigeria and Berkeley Heights, New Jersey, USA; October 14, 2021: Leading telecommunications services provider, Airtel Nigeria, has announced a strategic partnership with Google and Dotgo®, a leading cloud communications and business messaging solutions provider, to offer upgraded SMS experience to enterprises and entrepreneurs in Nigeria.

The upgraded SMS experience will be delivered through RCS (Rich Communications Services), a part of the 5G technology and its features include pictures, audio, video, and presence, combined with enhanced security and encryption.

Commenting on the partnership, Ogo Ofomata, Director, Airtel Business, Airtel Nigeria, said: “Airtel Nigeria is pleased to partner with Google and Dotgo to offer Nigerian businesses, enterprises, entrepreneurs as well as individuals an innovative platform to connect, share, influence, engage and delight their various stakeholders. Airtel will continue to leverage on innovation and the latest technology to enrich the lives of our customers and empower them to realize their full potentials.”

“The coming together of a carrier like Airtel and our partner Dotgo to roll out RCS business messaging services has transformed Nigeria into an ‘RCS Gold Country’, where every tier-1 carrier supports RCS. With Airtel coming on board, the RCS adoption in Nigeria has scaled newer heights,” said Jason Choy, Director, Partnerships, Communication Products at Google.

“With this partnership, Nigerian brands can look forward to the unleashing of a new paradigm in business messaging, where the end customer would be the ultimate beneficiary,” commented Fawole Babafemi Victor, Country Manager for Dotgo Nigeria.

RCS messages are delivered into native messaging apps such as Google Messages and Samsung Messages on Android phones. RCS Business Messages uses the richer and interactive features of RCS to enable branded and secure business messaging. As of today, RCS is available globally with over 600 M monthly active users.

Under the partnership, Google will provide the cloud infrastructure for delivering the RCS messages to Airtel subscribers, including the Google Jibe RCS platform for business messaging while Dotgo would provide its MaaP (Messaging-as-a-Platform), integrated with Google’s Jibe RCS platform, along with complete managed services needed to operate and monetize RCS Business Messages.

The Dotgo MaaP is the industry’s leading solution for offering RBM services, pre-integrated with all the major RCS infrastructure providers. The Dotgo MaaP also supports common APIs, onboarding, and verification across multiple carriers in a country or a region, even when they are using different RCS infra providers.

About Dotgo

Dotgo®, a global leader in RCS, is building the APIs and cloud platforms needed in a world where every business must have a presence inside messaging apps, just as they have web sites and smartphone apps. Dotgo’s APIs and services enable brands and developers to build conversational experiences that transform customer interactions, and help mobile operators to launch, manage, and monetize RCS business messaging. Dotgo is the provider of the Dotgo Bot Store® , world’s first and largest directory of RCS and WhatsApp bots, Dotgo MaaP, RichOTP®, RichSMS™, and the RBM Hub. Dotgo is a Google partner, a WhatsApp Business Solution Provider, and a member of the Mobile Ecosystem Forum. For more information, visit www.dotgo.com . Bot Store, Dotgo, and RichOTP are registered trademarks of Dotgo Systems Inc. in USA and other jurisdictions.

About Airtel

Airtel Networks Limited is a leading telecommunications services provider with headquarters in Lagos, the commercial nerve-centre of Nigeria. Airtel Networks Limited ranks amongst the top three mobile service providers in terms of subscribers with a customer base of more than 50 million as at June 2021. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, Home Broadband and Enterprise services.

Airtel Networks Limited is a subsidiary of Airtel Africa PLC, a leading provider of telecommunications and mobile money services, with a presence in 14 countries in Africa, primarily in East Africa and Central and West Africa.