Version of February 5, 2022
You provide Us Personal Information about yourself, such as Your name, phone number(s), e-mail address, and other personal information if you register for a User account with the Service (including by "following," "liking," linking your account to the service, etc., on a third-party website or network). If You correspond with Us by email, We may retain the content of Your email messages, Your email address and Our responses. We may also retain any messages You send through the Service. As part of using the Services, You may provide Us with Your User Content.
We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system and the internet service providers utilized and other similar information.
When you visit the Website, We may send one or more cookies - a small text file containing a string of alphanumeric characters - to Your computer that uniquely identifies Your browser and lets us help You log in faster and enhance your navigation through the "Website". A cookie may also convey to Us information about how you browse the Services. A cookie does not collect personal information about You. A persistent cookie remains on Your hard drive after you close Your browser. Persistent cookies may be used by Your browser on subsequent visits to the "Website". Persistent cookies can be removed by following Your web browser's directions. A session cookie is temporary and disappears after You close Your browser. You can reset Your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website may not function properly if the ability to accept cookies is disabled.
Log file information is automatically reported by Your browser each time You access a web page. When You use the Website, Our servers automatically record certain log file information. These server logs may include information such as Your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how You interact with links on the Website, domain names, landing pages, pages viewed, and other such information.
We collect information about the enterprises and developers submitting the chatbots, including and not limited to, information regarding the developers and administrators of chatbots. The Company also collects information about chatbots, including and not limited to, information that identifies and provides details about the chatbots.
You may choose to publish Your location in along with Your personal information and update Your address in the Website. We may also use other data from Your device to determine location; for example, information about wireless networks or cell towers near Your mobile device, or Your IP address. We may use and store information about Your location to provide features of Our Services and to improve and customize the Services.
We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Website. The Company may collect and use Users personal information for the following purposes:
Information you provide helps Us respond to Your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use the Services and resources provided on our Website. We may use certain information about You and/or Your User Content internally for purposes such as analyzing how the Services are used, diagnosing service or technical problems, maintaining security, and personalizing content.
We use the information you provide Us to manage your registration.
We may use the email address to respond to Your inquiries, questions, and/or other requests. You will also receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Website.
You consent to Our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail.
We may use Your email address to send you other messages, such as newsletters, changes to features of the Service, or special offers. If you do not want to receive such email messages, You may unsubscribe using the process described in this section. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. You may not opt out of Company-related e-mails.
Following termination or deactivation of your User account, We may retain Your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes. Furthermore, We may retain and continue to use indefinitely all information (including Your User Content) contained in Your communications to other Users or posted to public or semi-public areas of the Service after termination or deactivation of your User account.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on our Website.
Sensitive and private data exchange between the Website and its users happens over an SSL (Secure Sockets Layer) secured communication channel and is encrypted and protected with digital signatures.
We cannot, however, ensure or warrant the security of any information You transmit, or guarantee that Your information on the Website may not be accessed, disclosed, altered, or destroyed by breach of any of Our physical, technical, or managerial safeguards. Your privacy settings may also be affected by changes to the functionality of the Company’s distributors, such as social networks. We are not responsible for the functionality or security measures of any third party.
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from the Company, at all times.
We may use third party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share Your information with these third parties for those limited purposes provided that you have given us your permission.
We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
We are not responsible for the practices employed by websites linked to or from the Website, nor the information or content contained therein. Your browsing and interaction on any other website, including those that have a link on our "Website", is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.
Unless subject to an exemption, You have the following rights with respect to Your personal data:
The Governing Law and Dispute Resolution Clause of the TOS accessible at www.dotgo.com/dotgo-tos is incorporated here by reference.
The Website is not marketed towards persons under the age of eighteen (18). If We discover that it has inadvertently collected Personal Information about individuals under the age eighteen (18), We will promptly delete such information. We recommend that individuals eighteen (18) years of age and below seek their parent’s or legal guardian’s consent and guidance before sending any information about themselves to anyone over the internet.
The Company shall retain Your information on its servers for the time period, as mandated by the applicable laws.
To withdraw Your consent, or to request the download or delete Your data with Us for any or all our products and Services at any time, please email the Data Officer in accordance with Clause 18 provided below, from Your registered email address.
European data protection law including the Regulation (EU)2016/679 (“GDPR”) requires organizations like the Company to provide a lawful basis to collect and use the User’s information. The Company’s lawful basis to collect and use information from the Company’s EEA Users include when:
As data processor, the Company will own and control User’s information in accordance with GDPR in relation to User on whom GDPR is applicable. The sub-processors used by the Company are listed at www.dotgo.com/dataprocessors.
|Address:||100 Connell Drive, Suite 2300, Berkeley Heights, NJ 07922|
The Data Officer shall respond within thirty (30) days from the date of receipt of complaint.